CASE STUDY 2
JH Adventures
IlluminAIte Launched a Fully Automated Donation Management Platform in Under Two Weeks.
CHALLENGES
JH Adventures needed to conceptualize, build, and launch a large-scale matching donation campaign in just two weeks. With no integrated platform to manage event registration, donation tracking, and receipt generation, everything was manual, disconnected, and slow. Real-time visibility into donor engagement was non-existent. And with a 1:1 matching campaign on the line, accuracy wasn’t optional.
THE SOLUTION
IlluminAIte deployed the Fundeavor platform, built natively on ServiceNow.
The solution automated donation processing, matching contributions, and receipt generation, all configured end-to-end.
Unified event registrations, donor activity, and payment tracking in a single interface.
Built-in real-time dashboards helped the client team see exactly how the campaign was performing as it unfolded.
Every donor received instant automated acknowledgment. No manual handling. No gaps. No delays.
THE OUTCOMES
Full campaign conceptualized, built, and live, from kickoff to deployment in under two weeks.
Manual reconciliation reduced dramatically with hours of work now completed automatically.
Every donor acknowledged instantly, and every transaction traceable in real time.
Matching contributions processed with accuracy, transparency, and scale.
Significant increase in new donor acquisition and recurring donations through the unified platform.
Customer Satisfaction Score:
We were amazed at how quickly the solution came together. The ready-to-deploy ServiceNow solution implemented by IlluminAIte streamlined donation tracking, automated workflows, and reduced administrative overhead, allowing our team to focus on inspiring generosity.