At IlluminAIte, your privacy matters. This policy explains how we collect, use, and protect your personal data when you visit www.illuminaite.com or use our services. Whether you are a prospective client, existing customer, partner, or simply browsing, you are entitled to know how your data is handled and protected.
By using our site or services in any manner, you acknowledge that you accept the practices described in this policy and consent to the collection, use, and disclosure of your information as outlined below. We may update this policy from time to time. Where changes are material, we will notify you by placing a notice on our website or by email. Continued use of our services following any update constitutes your acceptance of the revised policy.
The Information We Collect
We collect personal data in two ways: directly from you and automatically through your use of our site.
Information you provide directly may include your name, email address, phone number, and employment information. This is typically collected when you fill out a contact form, request a demo, subscribe to our communications, create an account, or reach out to us by any other means. We also collect any information you voluntarily share in free-form text fields, survey responses, or direct correspondence.
Information collected automatically includes details about the device and browser you use to access our site, your IP address, operating system, the pages you visit, how long you spend on them, and the source through which you arrived. This data is collected through cookies and similar technologies and helps us understand how our site is being used so we can improve it.
We may also receive information about you from third-party analytics providers and vendors who help us understand user behavior and generate leads. In all cases, the data we collect is proportionate to the purpose of which it is collected.
How We Use Your Information
We use the personal data we collect for the following purposes:
We will not use your personal data for purposes that are materially different from those described above without notifying you first or obtaining your consent.
Sharing Your Information
IlluminAIte does not sell your personal data. We may share it in the following circumstances:
We may also create aggregated or anonymized data from the personal data we collect. Such data does not identify any individual and may be used and shared for legitimate business purposes including analytics, product improvement, and marketing.
Cookies and Tracking Technologies
Our site uses cookies and similar technologies, including pixel tags, web beacons, and JavaScript, to recognize your browser, understand how visitors interact with our site, measure performance, and deliver a more personalized experience.
You can manage your cookie preferences through your browser settings at any time. Disabling certain cookies may affect the functionality of some parts of our site. For more information about cookies and how to manage them, visit www.allaboutcookies.org. Please note that our site does not currently respond to “Do Not Track” signals from browsers.
Your Rights and Choices
Depending on where you are located, you may have a number of rights in relation to the personal data we hold about you. These may include the right to access the personal data we hold about you and request a copy; the right to request correction of any inaccurate or incomplete data; the right to request deletion of your personal data from our systems; the right to restrict or object to certain types of processing; the right to receive your personal data in a portable, machine-readable format; and the right to withdraw consent at any time where processing is based on consent.
To exercise any of your rights, please contact us .We will respond to all requests promptly and in accordance with applicable law. In some cases, we may need to verify your identity before fulfilling a request.
Data Security
We take the security of your personal data seriously. IlluminAIte implements appropriate technical, organizational, and administrative measures to protect your data from unauthorized access, use, disclosure, alteration, or destruction. These measures are proportionate to the nature and sensitivity of the data we process.
While we work hard to protect your information, no method of transmitting or storing data over the internet is completely secure. You also play a role in keeping your data safe, by choosing a strong password, limiting access to your devices, and logging out after using your account.
Data Retention
We retain personal data for as long as is necessary to fulfil the purposes for which it was collected, to provide you with our services, or as required by applicable law or regulation. When determining how long to retain specific categories of data, we consider the nature of the data, why it was collected, and any legal or regulatory obligations that apply.
Where data is no longer needed for any active purpose, we will securely delete or anonymize it. We may retain certain information in aggregated or anonymized form beyond this period, where it no longer identifies any individual.
We do not knowingly collect personal data from children under the age of 13. If we become aware that a child under 13 has provided us with personal data, we will take immediate steps to delete that information. If you believe this may have occurred, please contact us.
International Data Transfers
Our services are hosted and operated by IlluminAIte and our service providers. If you are accessing our services from outside the country in which our servers are located, please be aware that your personal data may be transferred to, stored in, and processed in a different jurisdiction. Where such transfers occur, we take appropriate steps to ensure your data is protected in accordance with this policy and applicable law, including using standard contractual clauses where required.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please do not hesitate to get in touch. We are committed to addressing your enquiries transparently and promptly.
Contact details:
Email: sumukh.s@illuminaite.com